FAQ

General questions

• What is the cost of Postage/shipping?
• Can I order only 1 box of lenses?
• Where do you NOT ship to?
• What our customer are saying about us...
• How come our prices are so low?

Ordering

• How do I order?
• Can I order 1 box only?
• How do I read my prescription?
• Delivery Times?
• How do I order Online?
• Are my lenses automatically reordered?
• Methods of Payment
• Order Tracking
• Reading your prescription
• Consumer Guide to Rebranded Opticians lenses

Top 5 questions

• Cost of Postage?
• Delivery Times?
• Contacting us
• Guarantees & Returns
• Problems Using Our site?

Eyecare

• Can anyone wear contact lenses?
• I have dry eye problems. Can I wear contact lenses?
• Can contact lenses be "blinked" out?
• Is it OK to swim while wearing contact lenses?
• Is it OK to play sports while wearing contact lenses?
• Which type of lens care system is best?
• Can my contact lens be "lost" behind my eye?
• Can contact lenses block ultraviolet light?
• How do I know if my contact lenses are `worn out`?
• Wearing contact lenses while traveling by plane can be uncomfortable. Why, and what can be done to lessen the discomfort?
• I wear contacts only occasionally, at most once or twice a week. Which type of contact lens may be best for me?
• Disposable lenses are supposed to be discarded after a single use. Can I continue to wear my lenses if they are still comfortable after the recommended wearing period?
• What`s the difference between daily-wear and extended-wear lenses?
• Can children wear contact lenses?
• What are the basics of daily contact lens care? What are my options?
• Do people experience discomfort or pain when using contact lenses?
• What is the procedure for inserting soft lenses?
• What is the procedure for removing contact lenses?
• Are my contact lenses inside out?
• Can I re-use Daily Contact lenses?
• Why use sterile saline and not tap water?
• Why do I need a annual contact lens check up?
• Can I wear soft contact lenses if I have astigmatism?
• If it is not answered above - it probably is here......